Legal

Privacy Policy

This Privacy Policy explains how Maneris AG collects, uses, and protects your personal data when you visit maneris.org.

Last updated: 1 January 2025

1. Controller

The controller responsible for the processing of personal data on this website is:

Maneris AG
Schlachthausstraße 10
57072 Siegen
Deutschland
Telephone: +49 271 3179720
Email: support@maneris.org

2. Data We Collect

When you visit this website, we may collect the following categories of personal data:

  • Usage data: IP address (anonymised), browser type and version, operating system, referring URL, pages visited, and date and time of access. This data is collected automatically when you visit the site.
  • Contact form data: When you submit our contact form, we collect your name, email address, telephone number (if provided), and the content of your message.
  • Cookie data: We use cookies as described in our Cookie Policy.

We do not collect sensitive personal data (such as data relating to health, ethnicity, or political opinions) through this website.

We process your personal data on the following legal bases under the General Data Protection Regulation (GDPR):

  • Article 6(1)(a) GDPR – Consent: For the use of non-essential cookies, where you have given consent via the cookie banner.
  • Article 6(1)(b) GDPR – Contract performance: For processing contact form submissions in order to respond to your enquiry.
  • Article 6(1)(f) GDPR – Legitimate interests: For the collection of anonymised usage data for website security and performance analysis.

4. How We Use Your Data

We use the personal data we collect for the following purposes:

  • To respond to enquiries submitted via the contact form.
  • To analyse website traffic and improve the performance and usability of maneris.org.
  • To ensure the technical security and availability of the website.
  • To comply with our legal obligations as a regulated financial institution.

We do not use personal data collected through this website for automated decision-making or profiling.

5. Sharing of Data

We do not sell, rent, or trade your personal data. We may share data with the following categories of recipients only as necessary:

  • IT service providers who host and maintain this website, acting as data processors under a written data processing agreement.
  • Competent authorities if we are required to disclose data by law, court order, or regulatory instruction.

All data remains within the European Economic Area (EEA). We do not transfer personal data to third countries without adequate safeguards in place.

6. Retention Periods

We retain your personal data only for as long as necessary for the purposes for which it was collected:

  • Contact form data is retained for up to 24 months unless a longer retention period is required for legal or regulatory reasons.
  • Server log data (anonymised) is retained for up to 90 days.
  • Cookie data is retained as specified in our Cookie Policy.

7. Your Rights

Under the GDPR, you have the following rights with respect to your personal data:

  • Right of access (Art. 15 GDPR): You may request a copy of the personal data we hold about you.
  • Right to rectification (Art. 16 GDPR): You may request correction of inaccurate or incomplete data.
  • Right to erasure (Art. 17 GDPR): You may request deletion of your personal data under certain conditions.
  • Right to restriction (Art. 18 GDPR): You may request that we restrict processing of your data in certain circumstances.
  • Right to data portability (Art. 20 GDPR): You may request a machine-readable copy of data you have provided to us.
  • Right to object (Art. 21 GDPR): You may object to processing based on legitimate interests.
  • Right to withdraw consent (Art. 7(3) GDPR): Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at support@maneris.org. You also have the right to lodge a complaint with the supervisory authority responsible for data protection in North Rhine-Westphalia: the Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen (LDI NRW).

8. Cookies

This website uses cookies. For full information about the cookies we use and how to manage your preferences, please refer to our Cookie Policy.

9. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. Our website is served over HTTPS. However, no transmission over the internet is entirely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page with an updated date. We encourage you to review this policy periodically.

11. Contact

For any questions or concerns regarding this Privacy Policy or the processing of your personal data, please contact us:

Maneris AG
Schlachthausstraße 10
57072 Siegen
Email: support@maneris.org
Telephone: +49 271 3179720